Fiduciary Intelligence
August 10, 2026

When Fiduciaries Fail: ERISA Litigation Cases and Key Lessons

Abhishek Ghosh

TABLE OF CONTENTS

An ERISA fiduciary breach occurs when a plan sponsor fails to act prudently and solely in participants' interest when managing a health plan, such as failing to monitor a PBM's pricing or negotiate reasonable fees. Recent lawsuits against Johnson & Johnson and Wells Fargo show courts scrutinizing these failures closely, even when claims get dismissed on legal technicalities.

In February 2024, a Johnson & Johnson employee filed a 75-page class action alleging the company let its prescription drug benefit program bleed money through an unmonitored pharmacy benefit manager contract.

Five months later, four Wells Fargo plan participants filed a nearly identical suit, claiming the bank squandered its bargaining power and let Express Scripts overcharge the plan.

In 2025, Illinois recovered $45 million from CVS Caremark after alleging the PBM withheld manufacturer rebates it owed the state's employee health plan. These are not isolated incidents. They are the opening chapters of a litigation wave that mirrors the excessive-fee lawsuits that reshaped 401(k) plan governance a decade ago, and self-funded employer health plans are now the target.

Key Takeaways
Dismissal does not mean the conduct was acceptable: Federal courts dismissed the two highest-profile ERISA health plan fiduciary cases, Lewandowski v. Johnson & Johnson and Navarro v. Wells Fargo, on standing grounds rather than ruling that the underlying conduct was proper.
PBM disputes can produce real recoveries: CVS Caremark's $45 million settlement with Illinois demonstrates that disputes involving PBM rebates and fees can result in significant recoveries when the claims are supported by documentation.
Documentation is the recurring weakness: Across these cases, the common issue is the absence of a documented, ongoing process for monitoring PBM pricing, fees and rebate pass-through.
Standing does not eliminate fiduciary duties: Even when plaintiffs cannot establish standing, ERISA Section 404's prudent expert standard still applies to plan fiduciaries.
Independent oversight addresses both risks: Building independent claims oversight and documented PBM monitoring can help plan sponsors reduce litigation exposure while also identifying the underlying pricing, fee and rebate leakage described in these disputes.
The practical takeaway: A court dismissal is not a fiduciary safe harbor. Plan sponsors still need evidence that they actively monitored PBM pricing, fees, rebates and vendor performance through a documented and prudent process.

What ERISA Fiduciary Breach Actually Means for a Health Plan

A fiduciary breach happens when the people responsible for running a health plan fail to act with the care, skill and diligence ERISA requires, regardless of whether a lawsuit ever gets filed. Most HR leaders assume fiduciary duty is a retirement plan concept that only applies to 401(k) committees. That assumption is increasingly wrong.

ERISA Section 404 imposes the same prudent expert standard on anyone who exercises discretion over a group health plan's assets or administration. If your organization signs a PBM contract, approves plan design or reviews claims data even occasionally, you likely function as a fiduciary. The exclusive benefit rule adds a second layer, requiring that plan assets be used only to provide benefits and pay reasonable expenses, not to preserve a convenient vendor relationship.

The common misconception is that hiring a reputable TPA or PBM satisfies the duty. It does not. Delegating administration does not delegate the fiduciary's obligation to monitor that vendor's performance on an ongoing basis.

Why the Problem Exists

Health plan fiduciary duty gets overlooked because most plan sponsors treat benefits as an HR function rather than a financial oversight function. The committee structure, meeting cadence and documentation habits that retirement plan fiduciaries built over 20 years of ERISA litigation simply do not exist yet on the health plan side.

PBM and TPA contracts also compound the problem through complexity. Rebate formulas, spread pricing and administrative fee structures are often opaque by design, and few internal teams have the claims data expertise to audit them without outside help.

Finally, self-funded plans grew faster than fiduciary governance kept pace. KFF's 2025 Employer Health Benefits Survey found 67 percent of covered workers are now in self-funded plans, rising to 80 percent at large firms. Many of those plans still run on the oversight habits of a fully insured plan, where the carrier absorbed the risk and the scrutiny.

The Real Cost or Impact

Prescription drug spending is where fiduciary failures show up fastest. KFF found that 36 percent of large firms say drug prices contributed "a great deal" to premium increases in 2025, and the average family premium reached $26,993 that year.

Litigation creates a second layer of cost on top of the original overpayment. The Johnson & Johnson complaint alone was 75 pages and named individual committee members, not just the company. That should concern HR leaders who assume the company will always fully protect them from personal liability.

The Illinois settlement shows that vendor-related payment problems can involve millions of dollars. If similar problems exist across many self-funded employer plans, the total financial impact could be huge.

What's Actually Happening Behind the Scenes

PBM Contracts Nobody Re-Negotiates

Most self-funded plans sign a PBM contract and revisit it only when it expires. The Wells Fargo complaint alleged the company paid Express Scripts administrative fees that "greatly exceeded" what comparable plans paid, a gap that persisted because nobody benchmarked it mid-contract.

Rebates That Never Reach the Plan

Rebate pass-through language sounds protective on paper but is rarely audited in practice. Illinois only uncovered CVS Caremark's shortfall through a formal state investigation into an affiliated rebate aggregator, not through routine contract review.

Formulary and Mail-Order Steering

Both the J&J and Wells Fargo complaints alleged fiduciaries steered participants toward higher-cost mail-order channels and branded drugs without evaluating whether cheaper, clinically equivalent options existed. That is a design choice a committee approved once and never revisited.

No Independent Claims Data Review

In every one of these cases, the plaintiffs' core allegation is not that fiduciaries acted maliciously. It is that nobody with independent authority was checking the PBM's own numbers against outside benchmarks on a recurring basis.

Why Current Approaches Aren't Enough

Most plan sponsors believe their existing TPA or broker relationship already covers this ground. It usually does not, because the entity administering the plan has limited incentive to flag its own pricing.

Status Quo Approach Fiduciary-Grade Approach
Annual broker renewal review Continuous claims-level monitoring against outside benchmarks
Trust PBM-reported rebate figures Independent audit of rebate pass-through and spread pricing
Committee meets once a year, informally Documented committee meetings with minutes and a monitoring calendar
Vendor selection based on reputation Vendor selection and retention based on documented RFP and performance data
No written monitoring policy Written Investment Policy Statement equivalent for the health plan

How to Fix It

1
Establish a Documented Health Plan Fiduciary Committee
Create a fiduciary committee with defined roles, a regular meeting cadence and written minutes, using the structured governance approach that retirement plan committees have used since the early 2000s.
2
Commission an Independent Claims Audit
Conduct an independent claims audit at least annually using a firm outside your TPA or PBM relationship. Check pricing and rebate claims against external benchmarks rather than relying solely on vendor-reported figures.
3
Strengthen PBM and TPA Contracts
Rebuild contract language to require full rebate pass-through, transparent pricing and meaningful audit rights. Do not stop at negotiating the rights; actually exercise those audit rights to verify vendor performance.
4
Benchmark Administrative Fees
Compare administrative fees against similarly sized plans every 12 to 24 months rather than waiting until the next contract renewal. Document the benchmark results and any resulting vendor decisions.
5
Document Every Fiduciary Decision
Maintain written records explaining why vendors were retained, why plan design decisions were made and how fiduciary choices were evaluated. Internal Link: Claims Audit Checklist for Self-Funded Plans

Red Flags That Signal the Problem Applies to Your Plan

Your health plan committee has never met formally or maintained written meeting minutes.
Nobody outside your PBM has independently verified rebate pass-through within the last two years.
Administrative fees have not been benchmarked since your current contract was signed.
Your plan sponsor has never reviewed a full claims-level data extract and relies only on summary reports from the TPA.
Renewal decisions are based primarily on relationship continuity rather than a documented review of vendor performance.
Nobody on your team could explain, in writing, the process used to select your current PBM.
Reality Check: If several of these red flags apply, your health plan may lack the documented, independent oversight needed to identify PBM leakage, evaluate vendor performance and demonstrate a prudent fiduciary process.

The ROI of Doing It Right

Independent claims audits typically recover a meaningful share of total plan spend in overpayments and billing errors that routine TPA review misses. On a plan spending $20 million annually, even a modest recovery rate represents a substantial six-figure return.

Beyond recovery, documented fiduciary governance is itself protective. Courts in the Lewandowski and Navarro cases dismissed claims on standing grounds partly because plaintiffs could not tie specific harm to specific fiduciary failures. A plan sponsor with clean documentation is in a materially stronger position if that standing bar shifts in future litigation.

The ongoing savings compound. Fee benchmarking and rebate audits performed annually, rather than once at contract signing, tend to catch cost creep before it accumulates into a multi-year shortfall like the one Illinois uncovered.

Conclusion and Next Steps

Every case examined here traces back to the same gap: nobody independent was checking the numbers. Courts have so far dismissed the highest-profile suits on procedural grounds, but that offers plan sponsors a narrowing window, not a permanent shield. The prudent expert standard doesn't pause while standing law develops.

Start by asking whether your plan could produce, today, a written record of when your PBM contract was last benchmarked and by whom. If the honest answer is "not recently" or "never," that's the gap to close first.

An independent claims audit is the fastest way to establish both the documentation and the cost recovery this article describes.

Frequently Asked Questions

Is an HR director personally liable for ERISA fiduciary breaches?

Yes, if they exercise discretion over plan administration. The J&J case named individual committee members, not just the company.

Does hiring a PBM or TPA transfer fiduciary liability to them?

No. Delegating administration does not delegate the ongoing duty to monitor that vendor's performance.

Why were the Johnson & Johnson and Wells Fargo lawsuits dismissed?

Courts found plaintiffs lacked Article III standing, meaning they hadn't shown concrete, traceable financial injury, not that the conduct was proper.

How often should a self-funded plan audit its PBM?

At minimum annually, with rebate pass-through and administrative fees benchmarked independently of the PBM's own reporting.

What is the prudent expert standard under ERISA?

It requires fiduciaries to act with the care and skill a knowledgeable person familiar with plan administration would use under similar circumstances.

Can a plan sponsor be sued even if premiums didn't rise?

Yes, though recent rulings suggest plaintiffs must show a clearer causal link between fiduciary conduct and specific financial harm.

What triggered the CVS Caremark settlement with Illinois?

A state investigation found Caremark's affiliate withheld manufacturer rebates owed to the state's employee health plan over a four-year contract period.

Is a written fiduciary policy legally required?

ERISA doesn't mandate a specific document, but documented process is the primary evidence fiduciaries have if their conduct is challenged.